AI Agent platform for
smarter customer support

A comprehensive AI solution that helps you reduce support costs, resolve tickets
instantly and turn every interaction into a revenue opportunity.

Schedule a consultation now

END-TO-END AI CUSTOMER SUPPORT

How our AI solves
your biggest support challenges

A comprehensive AI solution that helps you reduce support costs by 45%, resolve

tickets instantly and turn every interaction into a revenue opportunity.

CUSTOMER

Is your office open on Saturday?

AI AGENT

We are closed on Saturday, our office is open Monday to Friday from 9 to 5, but I am here to help.

You can book an appointment for Monday online or I can answer your questions right away.

Book an appointment

24/7 Availability

Your support team never leaves
it is available 24/7
in any language

Customers do not wait for business hours to ask
questions. Your AI agents work nonstop,
responding instantly in multiple languages. Whether it is 3
pm or 3 am, your customers get help
when they need it.

80%

TICKETS RESOLVED

INSTANTLY

45%

LOWER COSTS

OF SUPPORT

FIRST RESPONSE

40%

FASTER

A SMART WAY TO SUPPORT CUSTOMERS

Everything you need for
exceptional customer support

From first contact to resolution, your AI agents manage the entire support flow. Reduce wait times, increase satisfaction and watch costs drop while quality grows.

Your AI agents deliver the same high-quality service to your first and your ten-thousandth customer. Focus on growing your business while AI handles support that keeps customers satisfied and coming back.

Is support available on weekends?

I am available 24/7! Our human

team returns on Monday at 9 am.

NO MORE MISSED CALLS

Turn every phone call into an excellent customer experience

Never miss a call again or keep customers waiting. Your AI voice agents respond instantly, understand natural speech and handle conversations that feel fully human. They check statuses, answer questions, process requests and escalate complex issues to a human agent — all while maintaining your brand’s tone and professionalism.

The result? Happier customers, lower costs, and a support team that can focus on complex issues instead of answering the same questions all day.

EMAIL SUPPORT ON AUTOPILOT

Ready-to-send email repliesbefore you even open it

Every incoming email is read, understood, and turned into a polished reply draft – all before your support agent even clicks on it. It can be directly integrated into your existing systems for additional knowledge sources.

Your team stops spending half the day writing emails and starts spending it with customers who truly need human support. More resolved tickets, happier agents, better support.

INDUSTRIES

A solution for every industry

Regardless of your industry, our AI agent adapts to your processes and improves customer support quality.

E-COMMERCE AND RETAIL

Support for online stores

Customers ask about order status, complaints, or returns — most often outside business hours. The AI customer support agent automatically checks shipment status, initiates the return process, and resolves the most common inquiries without waiting for an operator. Your team focuses only on escalations.

HOTELS AND TOURISM

24/7 guest support

Guests expect an immediate response, regardless of time zone. The AI customer support agent answers questions about bookings, cancellation policies, and check-in procedures in over 50 languages, 24/7 — without overloading the front desk.

HEALTHCARE AND CLINICS

Fewer missed calls, faster responses

Patients call for appointment confirmations, results or pre-visit instructions. The AI agent handles repetitive requests, sends automated reminders and frees up medical staff to focus on patients, not the phone.

REAL ESTATE

Faster response to every inquiry

Potential buyers send inquiries at any time of day. The AI agent responds instantly, collects key budget and location data and forwards qualified leads to your agents – before client goes to your competitor

Your complete support ecosystem - across multiple channels

Your AI agents are present on every communication channel — your website, WhatsApp, Instagram, Facebook Messenger, Viber, and many more. But it doesn’t stop there — they also connect all your business tools at the same time. They seamlessly integrate with your CRM, ERP, helpdesk, and existing business systems to retrieve data, update transactions, and automatically trigger actions.

Schedule a consultation now

Stop losing customers

due to slow responses

and overloaded

support teams.

Discover how AI agents can elevate your

customer support to the next level.

Schedule a consultation now

FAQ

Frequently Asked Questions

What is the Chatislav AI Agent for customer support?

The Chatislav AI Agent for customer support is an intelligent virtual assistant that automates communication with your customers 24/7. It uses advanced AI models (including our own Iskon Prodigy LLM, as well as the option to use the world’s leading models such as OpenAI, Anthropic, and other providers) to understand customer inquiries, provide accurate answers, and resolve issues – from simple questions to more complex requests. The agent communicates in natural language, remembers the context of conversations, and continuously learns from each interaction.

What does Chatislav for customer support include?

Chatislav for customer support is a comprehensive AI solution that combines three key types of AI agents:

Text-based Web AI Agents — intelligent chat agents integrated into your website and communication channels (WhatsApp, Viber, Messenger, Telegram, Instagram, Slack) that respond to user inquiries in real time, provide information about products and services, and guide users through problem-solving processes.

Voice AI Agents — AI agents that communicate with users through natural speech, handle phone calls 24/7, and resolve routine inquiries without the need for a human operator.

Email AI Agents — agents that automatically process incoming customer emails, analyze message content, collect relevant data from various knowledge sources — both static (knowledge bases, FAQ documentation, internal manuals) and dynamic (CRM, ERP, helpdesk systems, real-time order status) — and use this to prepare draft replies for customer support operators.

In this way, instead of manually searching for information and writing responses from scratch, agents receive ready-made, contextually accurate response suggestions that they only review and forward to the customer. This approach significantly speeds up customer support operations, reduces response times, relieves teams from repetitive tasks, and ensures consistent communication quality across all channels.

How can Chatislav improve my customer support?

Chatislav for Customer Support handles up to 90% of routine customer inquiries and resolves them independently, 24/7, without waiting — across all channels (chat, email, phone, WhatsApp, Viber, Messenger, etc.). The result: significantly shorter response times, a relieved team, lower operational costs, and consistently high-quality support across every channel and language.

How does the AI Agent learn to answer my customers' questions?

The AI Agent is trained using your own data — you can upload PDFs, text files, FAQ pages, YouTube videos, or content from your website and knowledge base. Chatislav uses advanced techniques to turn this data into knowledge that the Agent uses to generate accurate and relevant responses. In addition to static knowledge sources, the Agent can also access dynamic knowledge from various systems via API.

Can the AI Agent work 24/7 without human supervision?

Yes. One of the key advantages of the Chatislav AI Agent is continuous availability — 24 hours a day, 7 days a week. The Agent provides accurate and efficient support even while your employees are asleep, with no waiting for customers. For more complex cases, conversations can be automatically escalated to a human operator with full conversation context.

Which channels can the AI Agent provide customer support on?

Chatislav is an omnichannel solution — the AI Agent can communicate with users via a website chat widget, WhatsApp, Viber, Telegram, Facebook Messenger, Instagram, and other communication platforms. This allows customers to receive support on the channel they prefer most.

Does the AI Agent support multiple languages at the same time?

Yes. Chatislav offers multilingual capabilities — a single AI Agent can automatically detect the user's language and respond in Serbian, English, German, Spanish, Italian, and many other languages, without the need for separate configuration per language. This is ideal for companies serving international customers or operating in multilingual regions.

How is user data security ensured?

Chatislav places strong emphasis on data protection. All data in transit is encrypted, and stored data is additionally secured using methods that prevent unauthorized access. The platform applies strict data isolation between customers (multi-tenancy isolation). For companies with the highest security requirements (banks, healthcare institutions, government organizations), on-premise deployment is also available, keeping all data within your infrastructure.

Can I integrate the AI Agent with my internal systems (ERP, CRM, ticketing, helpdesk, and other systems)?

Yes. Chatislav can be integrated via an open API with all your internal systems. These integrations allow the AI Agent to access key information (such as order status, customer data, ticket history), as well as perform actions like creating support tickets, updating customer information, or escalating requests to the appropriate team.

Can the AI Agent use voice, not just text?

Yes. Chatislav supports voice AI Agents that enable natural spoken interactions with users. In addition, customizable 3D avatars are available, giving the Agent a visual identity and creating a more engaging user experience. This way, customer support can be text-based, voice-based, or visual — depending on your needs.

How much does the Chatislav AI Customer Support Agent cost, and can I try it for free?

Chatislav offers a free start — you can create an account and deploy your AI Agent without a credit card. For more advanced needs, different plans are available. Enterprise pricing is defined individually based on specific requirements and business scale, and includes a one-time implementation fee and a monthly fee covering priority support, a dedicated account manager, hosting, and full infrastructure maintenance.