Chatislav for hotels is our specially tailored solution for the hotel industry that automates guest communication throughout all stages of their stay - from the first inquiry to post-checkout experience. The platform provides intelligent, conversational AI Agents that help guests with questions regarding pricing and booking dates, hotel amenities, tourist attractions, and everything else that might interest a guest.

Yes, Chatislav connects directly with your system and enables guests to check room availability in real time, compare prices, view photos and descriptions, as well as complete full reservations with confirmation.

Yes, Chatislav is an omnichannel solution that works on all major communication channels: Facebook Messenger, WhatsApp Business, Viber, Instagram, web chat on the hotel website, as well as mobile applications.

The AI Agent provides 24/7 availability for instant responses, personalized recommendations based on guest preferences, automated pre-check-in and check-out, information about local attractions, room service ordering, solving basic problems without waiting, as well as proactive communication during the stay. This results in higher guest satisfaction and better hotel ratings.

The AI Agent is designed to complement, not replace human staff. It handles routine inquiries (90% of typical questions), freeing up staff for more complex tasks and personal guest service. For complex situations or specific requests, the conversation can be automatically transferred to a human agent with complete context of the previous conversation.

Chatislav offers multilingual capabilities with continuous expansion of support for additional languages. This means that one AI Agent can detect and respond to inquiries in different languages, such as English, Serbian, Spanish, German, Italian, etc., without the need for special configuration for each language. This is a great advantage for hotels that receive international guests. The system automatically detects the guest's language and adapts communication accordingly.

Yes, Chatislav includes advanced voice AI agents that can handle phone calls, provide hotel information, take reservations, and resolve basic guest inquiries.

We place great attention on data protection and security. All data during transmission is protected by encryption, and data stored on our servers is additionally encrypted using secure methods that prevent unauthorized access. The platform also implements strict data isolation between users (multi-tenancy isolation), which means that one user's data is never accessible to another. All guest data is processed and stored in accordance with international privacy standards.

The implementation price of Chatislav for hotels varies based on your specific requirements and goals. We understand that each client has unique needs, which is why our implementation approach is customized and phased, with clearly defined roles, requirements, and deadlines in each phase. Our pricing structure includes a one-time implementation fee and a monthly fee. The monthly fee covers services such as priority support, dedicated customer care manager, hosting, and complete monitoring and maintenance of the entire infrastructure.